Refund and returns policy
Overview
Our refund and returns policy is valid for 30 days from the date of purchase. After this period, refunds or exchanges cannot be offered. To qualify for a return, items must be unused, in their original condition, and in the original packaging.
Non-returnable items
The following items cannot be returned:
Digital/downloadable products
Gift cards
Perishable or sanitary goods
Hazardous materials or flammable items
Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be issued to your original payment method within a few business days.
Late or missing refunds
Refund times may vary depending on your bank or card provider. If you have not received your refund within the expected timeframe, please contact your bank first. For further assistance, reach us at [your email address].
Exchanges
We only replace items if they are defective or damaged. For exchange requests, please contact us at [your email address].
Shipping returns
You are responsible for covering your own shipping costs when returning an item. Shipping fees are non-refundable. If your refund is approved, the return shipping cost will be deducted.
Need help?
For any questions about our refunds or returns policy, please email us at [your email address].